Our Purpose
No matter what part of the Group you belong to, ultimately the service you provide to your customer, client, broker, partner, internal stakeholder impacts the livelihood, future and health of the wider community. We strive to be a trusted adviser to our clients through our authentic approach and combined knowledge, we aim to help them grow their business, and be there when they need us most.
'There for those our
communities rely on'
Our Unique Visions
Since 1963, we have grown from a small insurance company focused on the Pharmacy industry into a multifaceted organisation comprising of six businesses, each with their own unique vision and supported by our shared services.
Our Collective Values
Our values are important to us and guide everything we do.
KNOWIT
We share our knowledge and expertise to deliver our best and by harnessing our collective genius we make big things happen.
CREATE IT
We ask questions, push boundaries and empower our people to innovate and take chances while creating new possibilities. Our people are at the heart of everything we do, they share our vision and we care about their futures.
OWNIT
We take responsibility, do the right thing and call things out when we need to. Our customers do important work and we deliver for them and their communities, every time Team work is everything to us. We have fun, and get it done.
This is how we #LIVEIT at Guild
Our values are underpinned by certain behaviours that we look for in our people.
Collaborate
We work together towards shared goals.
Focus
We stay focused on our priorities and expectations, and we communicate with each other about where our focus lies.
Care
We care for our customers and communities, the company and most importantly each other.
Challenge
We are always seeking opportunities to improve and grow, whilst remaining open minded and empathetic.
Accountable
We do what we say we're going to do. We learn from our mistakes and we don't make excuses.
Brave
Each of us have a voice. We share our ideas and views, even when it's uncomfortable.